Trumin Sports.

From registration to results, we're with you all the way.  With ticket sales, customisable registration flows, online waivers, event-day apps, and live sports timing and results, we've got you covered.

With our years of experience, and customers around the world in many different sports, you're in good company.

 
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Save time, man-hours, and resources

Our online platform does the heavy lifting behind the scenes, allowing you to focus your energy on creating the best race experience. From allowing participants to manage their bookings online, to an accounting section that will have your bookkeeper dancing for joy, Trumin Sports has you covered.

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PARTICIPANT SELF-SERVICE

Participants can join teams, change their race wave and transfer their ticket to a friend (subject to your own pre-set fees), at the click of a button; encouraging user-autonomy and reducing the volume of customer queries. 

MARKETING AND COMMS

With themed email templates, you can market to potential leads who have dropped their registration, or communicate with your participants before and after events. 

rEPORTING AND ANALYTICS

Access dashboard data to see who is coming to your events, who is buying what, and how your ticket sales are performing over time. With our CSV exports and our API, you can plug the data we hold into whatever system you use.

waivers and ticketing

Go paperless. Downloadable waivers are digitally signed and stored online. Participants download branded and QR code-ready tickets from their profile. 

One Stop Shop

We provide a complete service. From ticket sales, to event day apps, timing, and results, we are here to help every step of the way. Our customer service team are on hand to help with event set-up, answer any participant queries and they'll also support and train your CS staff, free of charge. We're always available in person, on the phone or by email, supporting you through the whole process, and our race team will be there on the day to make sure everything goes off without a hitch. 

Our online platform and event-day technology automate time-consuming tasks for event organisers and their participants. Our technology has been developed through listening to our clients’ needs and our years of event consulting and event-day experience. 

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Customisable, flexible, powerful

This is your event. Your customers will see your branding through the registration flow, emails, and results pages. It’s very customisable, allowing you to create the perfect flow for your event, with many powerful features to make sure you collect all the data you need without slowing down the sales process.

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Event registration

Our registration flow is customisable, allowing the event organiser to apply their own theme and branding. It supports custom questions in eight languages, allowing for multi-lingual registration flows. Event organisers can choose to up-sell merchandise or accommodation at the point of purchase.

BRANDED EXPERIENCE

Your participants will get an experience from your brand, not ours. The registration flow, results pages, email communications, and event-day check-in experience will all have your look and feel. 

PAYMENTS

We take payments in seven currencies, support different payment options, and optionally offer instalment plans where participants can pay the cost of their order over several months. With multiple tickets, early-bird discounts, group discounts, and promo-codes, you have complete control over your pricing - no matter how complex.

upsell your merchandise

During the registration tempt your racers with race merchandise, race insurance, and more, providing more engagement with your brand and products.

 

Events Anywhere

If our technology doesn’t cross your mind once on event-day, it means we’re doing our job right. From check-in, to the finish line, our host of event-day apps were built to work hard behind the scenes. 

Iffy Wi-Fi? No problem. Our event-day technology works offline. We can work anywhere in the world and often do, whilst still offering our same full service. For race timing, we have the experience and the technology to get our timing points anywhere you want - from the tip of the Alps to the Saharan sand dunes.

 
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no-queue check-in

With our dynamic allocation, and other event-day tech, your participants will notice how slick your event was. With no queues, they get to spend more of their day enjoying the event experience. 

At check-in, we allocate their timing chip, race number, and RFID wristband on the fly. This means that with fewer volunteers, and no pre-event envelope stuffing, participants can turn up and get checked in without queues.

Our tablet check-in app is so simple to use that no experience is needed for the volunteers - just look for the big green tick!

 No queues at a 1000+ participant event.

No queues at a 1000+ participant event.

 

helpdesk

Our helpdesk app lets trained volunteers or staff make changes to a racer's record, giving you more time to deal with late arrivals or other issues. 

heat management

Control your start line with our heat check app to make sure the right people race at the right time.

Access Control

VIP areas for VIPs only. Scan your racers' wristbands to allow them access.

Bag drop

Eliminate the queues at bag drop with our automated self-service bag drop app. Fewer volunteers and a better customer experience.

Medical

Keep your racers safe with our medical app by giving your emergency response team quick and secure access to medical information and emergency contact details.

challenges

Reward your racers and other guests for completing challenges around the course.

 

Timing and results

 
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Live results

Give them their results before they catch their breath. At the finish line, racers can see their times on the big screen, scan their tags on our results app, or check their phone for the SMS message we've sent them. Their friends and fans can see their results online on your themed results page.

Live split points

Track a racer's progress through the course will our live split times, whether it's a triathlon transition, or a split point on a mountain top.

Multisports

Our versatile multisport tags work for a wide range of sports.

Penalties

Automatically apply penalties to participants based on rules you set up. Link this with our challenges app to give participants a time penalty if they fail challenges around the course.

Automatic Categorisation

Racers' categories are assigned automatically by your race's rules. So no one will appear on the wrong results page.

Team and club results

Online live results pages for teams or clubs.

 
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